01
A free call
Tell us what's slowing the business down, and we'll say plainly what's worth fixing first.
Helping small businesses grow
Your new tech department.
Custom apps, smarter websites, agents and more, built for your business and kept running for you.
When to call
01You're running the business on spreadsheets.
02Your website is out of date and hard to change.
03Email, scheduling and follow-ups eat hours every week.
04Nobody owns the tech, so problems keep coming back.
If any of these sound familiar, let's talk.
Fourteen years in enterprise IT
- Apple
- Yale University
- Yale New Haven Hospital
- Travelers
- Disney/ESPN
- Raytheon
- Netflix
- Kuehne + Nagel
Who's in charge of your tech?
A short video on what we handle and how we work.
Narrated by an AI voice. Claude, ChatGPT and Grok are products of Anthropic, OpenAI and xAI. We're independent and not affiliated with any of them.
Read the transcript
Your business runs on tech. Apps, a website, email, Wi-Fi, and now AI. So who's in charge of all of it?
Meet your new tech department. We build custom apps that replace spreadsheets and manual work. Smarter websites, with the updates, repairs and new pages handled for you. AI assistants on Claude, ChatGPT or Grok that draft your follow-ups, reminders and replies. You approve everything before it goes out. And the rest of your office tech, from computers and Wi-Fi to email and accounts, kept running and written down.
Running a bigger office, with twenty to fifty people? Add a part-time Director of Technology and AI, for planning, vendors, security and AI adoption.
We build it and keep it running, remotely, for clients anywhere, from our home base in Connecticut. Fourteen years in enterprise IT, at places like Apple, Yale and Travelers, now working with small businesses.
Book a free strategy call at jonmancini.com. Your new tech department.
What your tech department handles
One partner for the apps, website, agents and everyday tech your business runs on.
Custom apps
Apps that replace spreadsheets and manual work, built around how your business actually runs.
Watch the videoSmarter websites
Updates, repairs and new pages handled for you, so the site keeps up with the business.
Watch the videoAgents
Agents that handle your routine work alongside you, even when you take a break. You approve everything before it goes out.
Watch the videoEveryday tech
Computers, Wi-Fi, email and accounts kept running and written down, so problems don't come back.
Watch the videoOngoing work is covered by a monthly care plan. Projects are quoted as a flat price in writing before they start. Offices of 20 to 50 can add a part-time Director of Technology and AI.
How it works
02
A written plan
Scope and one fixed price in writing before any work starts. Half up front, the rest on completion.
03
Built and kept running
We build it, train your team, then keep it updated and fixed under a monthly care plan.
Plans
Every plan and project gets a fixed price in writing after a free call. No hourly meter.
Tech Assessment
Free for up to five local businesses through December 15
We look at how work moves through your office, how your team uses its tools and AI, and where your data's at risk. Then you get a written plan.
Start here
30-Day Pilot
Business AI accounts set up and secured, two or three custom workflows, staff training, results review.
AI Care
Up to 4 hours a month
Ongoing management of your AI tools: user accounts, data and access policies, updates, staff support, and a quarterly review.
AI Ops
Up to 10 hours a month
Everything in AI Care, plus continuous workflow building and automation across your office systems, monthly reporting, and priority support.
For offices of 20 to 50
Part-time Director of Technology and AI
Up to 8 hours a month
Senior technology leadership without a full-time hire. Planning, vendors, security and AI adoption, working beside your IT company.
Month to month. Thirty days' notice. Work past a plan's hours is quoted in writing before it starts.
The guarantee
Before the Pilot starts, we agree in writing on the time it should save your team. If it doesn't hit that in 30 days, you get back what you paid for the Pilot.
Who this is for
We work with any small business that has repetitive work. The industries below are common examples, and each has its own page.
Insurance agencies
CT §38a-38 data security
See the pageCPA firms
IRS Pub 4557 · FTC Safeguards
See the pageLaw offices
ABA Formal Opinion 512
See the pageDental practices
HIPAA & BAAs
See the pageAny other small business
Restaurants, retail, trades, services and more. Tell us what repeats in your week.
Let's talkFAQ
Is it safe to use AI with client data?
It can be, with the right setup: business accounts that don't train on your data, access controls, a written usage policy, and vendor agreements where your industry requires them.
We already pay for Microsoft 365 or Google Workspace. Do we need new tools?
Often not. Copilot and Gemini may already be in your plan or a small upgrade away. The Tech Assessment tells you what you have, what you need, and what you don't.
What will my staff actually use it for?
Drafting emails and letters, summarizing documents and calls, intake forms, follow-up reminders, meeting notes, and first drafts of routine reports. The Pilot picks the two or three that matter most to you.
Will AI replace my staff?
No. It is set up to take repetitive tasks, such as drafting, summaries, and follow-ups, off the existing team.
Do I need to be technical?
No. We handle setup, configuration, and training. Your team learns what they need to use it day to day.
Do you work remotely?
Yes. Most work happens remotely, and we're on site in the Northeast when a project needs it.
Can you also handle our regular IT?
Yes. Everyday tech is part of what we handle, from computers and Wi-Fi to email and accounts, under a monthly care plan or a flat project price.
Selected engagements
Recent work
Logistics subcontractor
Delivery pay system
Replaced a manual spreadsheet payroll process with a purpose-built application the office runs on daily. Supported under an ongoing monthly care plan.
Consulting practice
Website program
Repairs, updates, and new pages delivered in scoped phases, each quoted in writing and approved before work began.
Regional executive network
Technology and AI leadership
Serving as part-time Director of Technology and AI, responsible for systems, vendors, and the firm's adoption of AI.
What clients say
★★★★★Google review
I highly recommend Jon Mancini and Mancini Tech Solutions. I’ve worked with Jon on a range of projects, including website updates and improvements, technical troubleshooting, and video editing, and he has been excellent to work with throughout.
Jon is thorough, detail-oriented, efficient, and extremely responsive. He works quickly without sacrificing quality, and he pays close attention to the details that can easily be overlooked.
One of his greatest strengths is his ability to make technology understandable. He explains options clearly and in plain English, helps me think through the best solution, and never makes the process feel more complicated than it needs to be.
He is knowledgeable, practical, careful, reasonably priced, and very easy to collaborate with. Whether he is solving a technical problem, improving something that already exists, or helping bring a new idea to life, I have confidence that he will approach it thoughtfully and get it done well.
I would absolutely recommend Jon to businesses or professionals looking for a reliable and highly capable technology partner.
Gilda BonannoGilda Bonanno LLC
Read it on Google
JM
Jon ManciniFounder, Technology Partner
About
Fourteen years in enterprise IT, now working with small businesses.
Jon Mancini is the founder of Mancini Technology and serves as a technology partner to small businesses. Before founding the firm, he spent fourteen years in enterprise IT at Apple, Yale University, Yale New Haven Hospital, Travelers, Disney/ESPN, Raytheon, Netflix, and Kuehne + Nagel. That work included end-user enablement for a Zoom rollout to roughly 80,000 users, a nationwide phone system migration and a 1,000-plus device Windows 10 deployment.
He currently serves part-time as Director of Technology and AI for a regional executive network, advising member companies on where AI fits in their operations. He builds with AI tools daily and personally reviews every deliverable before it reaches a client.